Ngā mahi/ What we do
What Our Services Are
Our Social Services provide wraparound, whānau-centred support. This means we look at the whole picture, not just one issue at a time. Services may include:
Whānau Navigation and Advocacy
Wellbeing and Whānau Ora Support
Health and Hauora Support
Housing and Financial Wellbeing
Community and Cultural Connection
What We Do
We do not replace other services. Instead, we walk alongside whānau, helping to coordinate support and remove barriers, while encouraging independence and self-determination.
Our navigators:
Build trusting, respectful relationships with whānau
Listen to whānau stories, needs, and aspirations
Support whānau-led planning and goal setting
Connect whānau to the right services at the right time
Advocate where systems are difficult to navigate
Work collaboratively with internal teams and external providers
Uphold mana, dignity, and confidentiality at all times
Our Approach
Our mahi is:
Whānau-led
Whānau decide what success looks like for them
Mana-enhancing
We uphold the dignity and strengths of our people
Culturally grounded
Guided by tikanga, reo, and iwi values
Holistic
Addressing social, cultural, spiritual, and practical needs
Collaborative
Working alongside whānau, kaimahi, hapū, iwi, and partners
Reaching Out
You do not need to be in crisis to reach out. Our Social Services Navigators are here to kōrero, to listen, and to support. Whether you need help navigating services, setting goals, or simply want to understand what support is available, we welcome you to connect with us.
Contact us
Please use the contact form below to get in touch.